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Frequently Asked Questions


Contents

  1. Why won't my combination boiler supply more than one tap ... ?
  2. Are Combi's only used on sealed systems...?
  3. Why do my radiators keep bursting ...?
  4. My plumber say's that my combination boiler doesn't need a room stat ?
  5. Will you give me a quote for a new boiler... ?
  6. My shower keeps running hot ,cold hot, cold it's fitted to a Combi.. ?
  7. One of my Radiators is cold  ?
  8. How do I top up a sealed system boiler?
  9. In your opinion which is the best system?
  10. What is the difference between a plumber and a heating engineer?
  11. How can I work out my radiator sizes?
  12. Do the 2002 Building Regs. apply to my system?
  13. How do I connect a room stat in to my Ch system?
  14. Can I fit a new fire front onto my Back Boiler?
  15. I have been recommended an unvented cylinder, what is it?
  16. What is a power shower?
  17. Have I got sludge in my system?
  18. I Have been told my system needs a Power flush  Why?
  19. My boiler keeps getting up to 3Bar and letting water out why?
  20. The expansion pipe lets Hot water into the expansion tank?


Why won't my combination boiler supply hot water to more than one tap at a time?  

This is because all combination boilers have to warm the water up from cold as it is running and this takes a lot of energy, this is limited to gas supply so all manufactures limit the boilers to about 30KW(input & 28 output)  and this is just enough to lift the water temperature up to 60deg C if water flow is slowed down to about 1.5 Gall/min. most combination boilers can only raise the cold water temperature by 35C unless you slow the tap down. a 24KW boiler will not be as good 

this is why combination boilers are only recommended for smaller homes with a low hot water usage and defiantly not for homes with more than one bathroom

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Are Combi's only used on sealed systems?

Combination boilers are designed to be used on sealed systems that is they have an expansion vessel built in. but if fitting one onto a system with old radiators then it is sometimes advisable to fit an open vented expansion tank so the extra pressure can not damage the radiators or valves, but nearly all new combination boilers will only work on a

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Why do my radiators keep bursting?

The most common reason is corrosion in the system, this can be caused my the system not being flushed out correctly when new or being wrongly installed, but it takes quite a few years for the first radiator to leak. the system needs checking over, if any design fault is found it needs rectifying then flushing out and inhibitor added 

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My plumber say's that my combination boiler doesn't need a room stat? 

Technically he is correct providing every radiator has a TRV fitted and a By-Pass is incorporated but This will increases the stress on the boiler and will increase running cost's and will have a shorter lifespan. the best systems have a room stat fitted near the main living area and since April 2002 is part of the Building regulations (part L) so is now mandatory. TRV's should still be fitted in bedrooms and south facing rooms, room thermostats allow the boiler to rest when the house is warm and will reduce ware & tear also reducing fuel bills and reduce the CO2 emissions therefore reducing the greenhouse effect

The best control for combination boilers is a programmable room thermostat then no other time clock is needed

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Will you give me a quote for a new boiler ... ?

Sorry this web site designed to give independent advice only 

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My shower keeps running hot, cold, hot, cold it's fitted to a Combi.. ?

Usually this refers to the how the gas burner operates. Some boilers are fully modulating which means the gas pressure is controlled electronically keeping the output constant, Other boilers are semi modulating which usually means the boiler has a full rate and a low rate and alternates between the two, A semi modulating combination boiler would result in a non thermostatic shower varying in temperature, also this could be caused if you have poor water pressure or someone else drawing water or the flushing of a toilet 

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One off My Radiators is cold ?

When you bleed the radiator did water come out?

If not & if you have a sealed system is the pressure gauge at 1 Bar?

Try turning the Radiator valve fully open  (anticlockwise ) & on the opposite side there should be a cap that you can't turn, remove this cap & using a small spanner make sure that the valve spindle is fully open (anticlockwise )

If still no heat try turning all the remaining radiators off and then put the heating on only

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How do I top up a sealed system boiler ?

The boiler pressure should be at 1 bar, which will need topping up manually by the fill loop 

This is usually under the boiler and may have one or two taps on it and should be a flexible pipe

Fill to one bar, Bleed all the radiators and Refill to one Bar

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In your opinion which is the best system

I believe that the fully pumped system is the most reliable and versatile especially when fitted with an unvented cylinder (water pressure permitting,) and either a Low water content boiler or a System Boiler  

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What is the difference between a plumber and a heating engineer?

Plum is a term for lead so plumbers originally worked with lead putty & paint, so you would call a plumber to fit windows or the lead piping for the water, but over the years plumbers have concentrated on the plumbing of water and the drains and they take plumbing qualifications

Heating engineers have always concentrated  on heating systems both design and maintenance, 

Lead can no longer be used so both plumbers and heating engineers use copper & plastic and because both types of installation work are now very similar the public think plumbers are Gas Experts especially since the demise as what was known as The gas board

since the invention of the combination boiler which needs virtually no design as everything is built in then a lot of plumbers are now installing boilers (mostly Combination boilers) but unfortunately quite a few still only have there plumbing qualifications plus a basic CORGI registration which is why a lot of plumbers will install a boiler but not maintain it and is also why they tend to recommend Combination boilers

A Gas heating engineer should be able to install any type of system and solve any problem on a Ch system but will not fit bathroom suites or work on drains

so there are 2 distinct trades that have merged together over the years and there are good & bad plumbers as there are good and bad heating engineers

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How can I work out my radiator sizes

There are 2 links to heat loss programs from my Useful site links page  also look at the radiator page for the best positioning

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Do the 2002 Building Regs. apply to my system?

These Building regulations  apply to all new systems, and if you change the boiler or hot water cylinder and adding radiators to a system and is for your own benefit as not only will it reduce the CO2 emissions they will also reduce your fuel bills 

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How do I connect a room stat in to my Ch system

Most of the common wiring diagrams are on the web site but basically you interrupt the Heating on wire from the timer. Or if it is a fully pumped system it is the wire controlling the opining of the valve in the wiring center, if it is oh the "Y" plan type then its the white wire but if it is the "S" plan type it is the Brown wire on the heating Motorised valve but there are so many types of systems a may need an electrician r heating engineer

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Can I fit a new fire front onto my Back Boiler?

some manufactures do make replacement fire fronts but they are quite expensive and there is not a lot of choice, the best solution is to fit a low water content boiler in a new location and convert the system to fully pumped if necessary then you can have any fire you want, the CH system will use less gas and providing the new fire is less than 7KW input then you will not need the air vent  in the room,

you must never try and use a back boiler without the fire front 

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I have been recommended an unvented cylinder, what is it?

An unvented cylinder is like a normal indirect cylinder but it works on mains water pressure so will provide hot water at the same flow rate as your cold, all the manufactures are producing these now  and most of the better builders are installing these systems in there new housing, they are quite big but you do not need a header tank, they are brilliant for modern mixer & Body showers

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 What is a power shower?

A power shower can only be used on a normal vented hot water cylinder as these are Powered by an electric pump to increase the water flow to the shower head,  so these must not be used with a combination boiler or unvented cylinder  as these are more powerful anyway because of the mains water pressure, if you can get the header tank 2m above the shower head then will create enough water pressure for a good mixer shower without buying a power shower

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Have I got sludge in my system?

Sludge is only formed if there is a problem with the system

If you get a magnet and touch it to the copper pipes there should not be any attraction, if you find that the magnet is attracted to the copper pipes then you have magnetite in the system, the most likely place is the point that the cold feed enters the system

If you do have sludge then this is usually caused by either the system was never flushed out correctly or it has been piped up incorrectly as on most fully pumped systems the cold feed should enter the system next to the and as close as possible to the  Expansion pipe 

the magnetite is actually rust from the radiators that are rotting from the inside and will eventually leak if the problem is ignored

also if you have this problem then the radiators need venting regularly

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I Have been told my system needs a Power flush  Why?  

This is the latest gimmick, probably less that 1 in 10 systems actually need a power flush but a lot of people are selling them because it is easy money.  it is basically a big pump in a bucket that circulates water though the system with chemicals added, the only time it is possible that a system needs a Power flush is on a fully pumped system with sludge in the system and even then the cause of the sludge needs finding first,  if a system is fitted correctly and was flushed out correctly when new then the water in the system will stay clean providing you do not have a water leak,  sealed systems should never need a power flush,  a typical charge is about £500 yet the chemicals cost less the £50 so the rest is profit. when you replace a boiler the system must be flushed anyway as per the manufactures instructions but some firms sell a power flush at the same time as a boiler change so you end up paying twice for something they should be doing as part of the installation

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My boiler keeps getting up to 3 Bar and letting water out why?

The pressure should only be at 1 Bar as the safety valve will open at 3 bar for safety as that is its job.

If the pressure gauge is at 1 bar when the system is cold then it rises to 3 Bar when it is hot then it is almost certainly the expansion vessel that needs re-charging with air as it should take up the expanded water when heated

The expansion vessel is at the back on most boilers but they are usually Red in color so are easy to find

With the system off & empty of water locate the Shredder valve on the expansion vessel, remove the dust cap and using a Foot Pump put the air pressure up to 10PSI ( you may need to let some more water out of the safety valve by twisting it) replace the dust cap, shut the safety valve and refill the system to 1 bar

If it still is getting up to 3 bar then either it is getting water from the fill loop of the water to water heat exchanger or the pipe to the expansion vessel is blocked

 

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The expansion pipe lets Hot water into the expansion tank

This is usually the result of a blocked cold feed (Sludge) on a fully pumped system, or the Cold feed and expansion pipes being too far apart 

On a fully pumped system the Expansion pipe and cold feed pipe should be as close together as possible on the primary flow before the pump or connected directly back to the boiler

alternatively the boiler stat may not be working so the water boils, this is more likely on a gravity Hw system

 

see Sludge in system 

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Revised: May 08, 2012 .